Cleaning Tips

General Tips
Regular, thorough vacuuming In addition to being unsightly and unhealthy, dirt and debris cause friction to carpet fibers, and over time will cause carpeting to look dull and prematurely worn.
Prompt clean-up of spills If left untended, spills can leak through the surface of the carpet to the padding below. Once liquid has seeped through to the padding, it is very difficult, if not impossible to remove. When cleaned, the surface of the carpet looks great for a few days, until the stain "wicks" back up from the padding to the carpet surface. Prevent permanent stains by blotting immediately (See Tip #5.), followed by professional cleaning.
Never use bleach, alkaline detergents or all-purpose cleaners to clean your carpet. These can cause permanent damage to your carpet by discoloring or removing the color altogether
Always test carpet cleaning solution on an obscure, out-of-the-way place first. Natural fibers, such as cotton or wool, react very differently than do manufactured fibers when subjected to certain types of cleaning solutions. The best way to determine if a solution will be safe for your carpet is to test it first in an area no one will see.
When treating spots at home, BLOT-NEVER RUB. Rubbing carpet to clean it can actually make the stain worse by spreading it and forcing it further into the fibers. Instead, blot stains with a white terry cloth towel, working from the outside in.
When treating spots at home, NEVER OVERWET the carpet Getting the carpeting too wet can actually cause the stain to set deeper into the pad. See Tip #2 above.
Have your carpet professionally cleaned at least every 12 to 18 months, even if it doesn't look soiled. Professional cleaning extracts dirt from deep within the carpeting. Even if it can't be seen, dirt is there abrading your carpet fibers and lending to poor indoor air quality.
Always choose CERTIFIED carpet cleaning professionals "Consumers know that when they hire IICRC certified technicians or firms, they have hired experts who will ensure that work will be completed in accordance with the Industry's highest standards" (from the IICRC FAQ at www.iicrc.org)

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